bespoke training for wedding businesses
We pride ourselves in creating targeted training events for wedding and event professionals across the South West of the UK. Offering 1:1 training in the workplace, event management training, sales training and business coaching.
WE OFFER
‘Getting to know you’ Consultancy Session
Wedding Venue Sales Training
Wedding Venue Mystery Shopper
Wedding Coordination Training
Event Management Training
Business Coaching
Getting to know you
A site visit to discuss your current offering for couples and understand your processes
Exploring ways to develop your wedding business, fine-tune and refine your services
An overview of your sales funnel
Looking at current enquiry processes and conversion rates
Identifying quick wins to increase conversion rates from the first point of enquiry to post show-round
The approximate duration of the consultation is 4 hours.
Venue Sales Training
Sales processes and enquiry handling
Increasing enquiry conversion rates
Conducting show rounds
Wedding coordination & delivery
We can create a bespoke training programme to suit your needs.
Mystery Shopper Service
This service allows you to gain insight from a highly trained professional in hospitality, weddings and events who will look at the following experiences and processes as part of the mystery shopper experience:
The initial enquiry process
Appearance online - website and social media
Branding & continuity
The wedding show-round experience
The wedding brochure
Inclusivity
The overall experience and ways to tweak and or improve the service
A Zoom meeting to talk through the mystery shopper report
Coordination Training
This session covers the following areas:
Getting to know your couple
The customer journey
Managing guest expectations
Bringing your team onboard
Planning ahead- systems and processes for simplicity on the day
Setting yourself up for success
The wedding day timeline
Coordination on the wedding day
Post event review and feedback
Event Management Training
Business Coaching
‘Finding Your Feet’, A Wedding Biz Masterclass
Not sure where to start with re-booting or kickstarting your wedding business? Then let us help! During this 1-hour masterclass session, we’ll work with you to create an actionable sales and marketing plan with clear direction - getting you back on track.
What's included?
1-hour online masterclass session
2 weeks - email help desk support